We’re dedicated to what we do. We don’t watch the clock, counting down the hours and minutes till we can drop everything and hurry home. We always go above and beyond, because we want to. We have the smarts to manage ourselves – we think independently, and never just move on robotically from one task to the next.
In our work we create the systems and processes needed to make a success of things, and we always keep one eye on the future. We value learning and never make the same mistake twice. Work’s something we enjoy – we take a positive approach to everything we do, and we’re our own company’s biggest fans.
Making cakes is my one true passion: I enjoy the process from start to finish. It’s just such a good feeling when everything turns out the way you hoped it would, or even better. I take the same dedicated approach to my clients. Customer satisfaction requires cooperation characterised by pleasant interaction, dedication, solutions that exceed expectations and time taken to actually be there for the client.
Most things in the world can be viewed in different ways; it all depends on the angle and perspective. In order for dreams to be able to come true, you have to dare to dream in the first place. The same is true of objectives: you’ll never delight in the fact that you’ve met them if you don’t set any to begin with. I’m more than happy to get down to the grassroots level to work on something truly amazing with you – a great project that’s both interesting and successful.
Every chef knows a recipe or two, and every meal fills you up. That said, although recipes by the best chefs in the world still won’t be to everyone’s taste, they do achieve a level of quality that takes the results as close to the theoretical ideal as possible. Welcome to our digital restaurant!
Growth through digital marketing never occurs accidentally or by chance – to achieve it you need a plan and you need goals, and you have to implement and realise both of them as effectively as you can. And that’s just the start. After that comes the truly exciting bit – testing, analysing the results and optimising the whole thing. Gaining site traffic and new clients is only half the battle: turning them into loyal customers who tell other people about your product or service is your ultimate aim. Are you ready for a challenge?
In project management, the thing I consider most important is for everyone involved to understand WHY we’re doing what we’re doing. I like to get the whole team involved, from the web designer to the client sales department, to find the best solution together – whether it’s a new online store, an API interface, a marketing campaign or changes to the process from within the company.
To me it’s important to clearly determine what a client needs and to provide them with a tailor-made solution. I want my clients to feel safe with me and to trust the solutions I offer them. More than anything else, I want to help your company achieve its goals, and I want you to realise how important you are to me.
We do things the Estonian way! That might sound like a political slogan, but it’s true of the way we approach our work. And it’s best to do it as a team – all for one and one for all. Unity is strength! Less talk, more action!
Good relationships with clients are like good music: you have to find the right notes to put together. And just as music comes in different shades and variations, I too try to help my clients find the notes they need to achieve the desired results. Good music is timeless. I do my best to enable my clients to make music that speaks to people.
Behind questions there are more questions. Let’s thrash them out. Directly, transparently, and with your key objectives in view at all times. Working together, patiently, and developing processes, communication and results.
From one day to the next, we’re the authors of our own stories. The chance and the ability are in our hands to write the next line just the way we want to – whether it’s a line of poetry, the verse of a song, our whole life’s story or simply a few meaningful words. There’s no wrong or right: everything counts, and everything’s important. It’s a combination of who we are and what we feel. There’s no perfect moment for it. Just believe in yourself and make a start. Let’s write your story together.
To quote Edward Earl Fitzgerald, “Where there is love and inspiration, I don’t think you can go wrong.” Being a people person, I’m convinced that honest communication, caring about things from the heart and the playfulness that comes with all that are the foundations of interpersonal relations.